Nov 18, 2011
"So many signatures for such a small heart."
-Mother Teresa
Bureaucracies rely on programs and procedures. They tend to be process-focused, not result-oriented. The truth that most often escapes bureaucrats is that the main source of creativity and progress comes from the individual mind and its response to everyday challenges. Indeed, true progress depends on the competence, or in the case of the Church, on the holiness of individuals. However, when errors and transgressions multiply, the bureaucratic solution is to multiply new provisions and policies. But as with any bureaucracy, "paper work increases as you spend more and more time reporting on the less and less you are doing." This points to a profound weakness of how the average diocese is structured and why very little gets done.
We often associate bureaucracies with state governments; but during the 20th century and into the 21st, Catholic dioceses have multiplied the middlemen between the bishop and his people. With this, diocesan departments have proliferated as well. And as with any multi-layered organization there is an irresistible temptation to place more importance on the process than on the real spiritual need at hand. Policies, meetings, commissions, programs, conferences, consultations, lawyers and litigation all too often end up becoming the air the bishop and his staff breathes; and worse yet, methods turn into ends in themselves rather than the means to a spiritual end. It is no wonder why one bishop said the following to me: "People perceive bishops as administrators, not shepherds."
Christopher Dawson once wrote that "we are perhaps too much inclined to look to authority to lay down beforehand a program of action when the initiative must come in the first place from the spontaneous personal reaction of individuals to the circumstances of the moment." He goes on to say that "the organizers of this world do not know what is going to happen from one day to another." Indeed, a fresh assessment of the circumstances from a live, breathing human being is far superior than habitually relying on pre-planned programs or strategies.